General admission rates apply for extra adults/kids.
Not valid for special events, camps, after hours events, or birthday parties.
Cannot be combined with other offers.
Pass may be revoked if policies are violated.
General Policies
Pre-purchased tickets are non-refundable.
GST applies to all prices.
Prices may change without notice.
INNOPLAY reserves the right to refuse or revoke admission at any time.
Guests displaying inappropriate or disruptive behavior will be asked to leave without refund.
Food & Beverage Policy
Outside food and drinks are welcome.
Healthy snack bars and water are available for purchase.
No food or drinks are allowed inside play areas.
Food must be consumed in the designated seating area only.
Health & Supervision
Please follow our illness policy: if you or your child are sick, visit another day for everyone’s safety.
INNOPLAY is designed for children from 6 months to 12 years. Parents/guardians must actively supervise children ages 6 months-4 years: Parent supervision required.
Guardians must be at least 15 years old.
Safety Requirements
Grip socks are required for all children and adults, no exceptions.
No food, drinks, or gum inside the play structures.
